CRM for car dealers in Sweden and Norway

Every lead. One inbox.
Answered in minutes.

DealerCRM collects enquiries from Blocket, Finn, Bytbil and your own website into a single workspace, routes them to the right salesperson and tracks every one to a closed deal.

No setup fee · Onboarding in two weeks · Built in Gothenburg

app.dealercrm.se/leads
All 14New 5Active 7Handled 2
Median first response today: 4 min
CustomerVehicleSourceStatusOwner
Maria LindqvistTest drive · 2 min ago Volvo XC60 B5 · 2022ABC 123 · 449 900 kr Blocket New Unassigned
Ole Kristian BergPrice enquiry · 11 min ago Tesla Model Y LR · 2023EL 48211 · 489 000 kr Finn.no Active Jonas H.
Sara EkTrade-in · 32 min ago Kia EV6 GT-Line · 2022KLM 456 · 399 000 kr Website Active Amina R.
Henrik NilsenOnline order · 1 h ago VW ID.4 Pro · 2021EK 90125 · 329 000 kr Finn.no Active Jonas H.
Petter ÅströmContact · 3 h ago BMW 330e · 2020XYZ 789 · 339 000 kr Bytbil Handled Amina R.
Connects to the channels your customers already use
BlocketFinn.noBytbilWaykeDriveBankIDVippsYour DMS
The lead journey

From marketplace click to signed deal

01

Captured

A buyer sends a message on Blocket or Finn, books a test drive on your site or asks for a trade-in value. It lands in DealerCRM within seconds.

02

Routed

Rules assign the lead by branch, brand, lead type or round-robin. The salesperson is notified by push and SMS.

03

Answered

Reply by SMS, e-mail or call from the lead card. Templates, vehicle details and the customer's history are one click away.

04

Won

Move the lead to handled, send an online order link or hand over to your DMS. Response times and conversion show up in reports.

Leads

Reply from one card, whatever the channel

Each lead carries the vehicle, the customer's earlier contacts and the full conversation. Your team answers in the channel the customer chose and DealerCRM keeps the thread.

  • Two-way SMS and e-mail with delivery receipts
  • Response-time targets per branch with escalation
  • Trade-in valuation and test-drive booking built in
  • Status pipeline: New → Active → Handled → Archived
See all lead features
Maria Lindqvist
+46 70 123 45 67 · maria@example.se
BlocketNew
Volvo XC60 B5 AWD Inscription · 2022
ABC 123 · 31 200 km · 449 900 kr
Hi! Is the XC60 still available? I'd like to test drive it on Saturday.
Blocket · 14:02
Hi Maria, yes it is. Saturday 11:00 works, I've booked a slot for you. See you then!
SMS · Jonas · 14:06 · Delivered
Test drive · Sat 11:00Value trade-inSend order link
Send
yourdealer.se/checkout
1 Financing›2 Insurance›3 Trade-in›4 Delivery›5 Sign
How do you want to receive the car?
Home delivery
Within 3 working days · Gothenburg area
1 495 kr
Pick up at dealership
Choose a time that suits you
Free
Monthly payment incl. insurance4 290 kr/month
Continue to signing with BankID
E-commerce

Sell the car online, not just the enquiry

Embed the DealerCRM checkout on your website or send it as a link from a lead. Customers choose financing, insurance, trade-in and delivery, then sign with BankID in Sweden or Vipps in Norway.

  • Reservation fee or full purchase, your choice per vehicle
  • Financing and insurance partners of your choosing
  • Orders appear as leads, so nothing is handled twice
See the e-commerce module
For developers

Your stock on your site. Your leads in your systems.

The Vehicle API serves your inventory with photos, specs and prices for your own website. Stock data is sourced from Wayke in Sweden and Drive in Norway, so it is always as current as your marketplace listings.

Webhooks push every lead event to the endpoint you choose, signed so you can verify the sender.

Open the developer docs
POST https://your-crm.example/webhookslead.created
{
  "id": "evt_8f3a21",
  "type": "lead.created",
  "created_at": "2026-11-06T13:02:11Z",
  "data": {
    "lead_id": "ld_19b2c7",
    "source": "finn",
    "type": "test_drive",
    "vehicle": { "registration": "EL48211", "make": "Tesla", "model": "Model Y" },
    "customer": { "name": "Ole K. Berg", "phone": "+47 912 34 567" },
    "branch_id": "br_oslo_1"
  }
}
Markets

Built for the Nordic car trade

Local marketplaces, local e-signing, local vehicle registries. One product, tuned for each market.

Sweden

Leads from Blocket, Bytbil and Wayke. Stock data via Wayke. BankID signing, Transportstyrelsen lookups and Swedish financing partners.

Norway

Leads from Finn.no. Stock data via Drive. Vipps and BankID signing, Statens vegvesen lookups and Norwegian financing partners.

See DealerCRM with your own stock

A 30-minute walkthrough with your vehicles and your lead sources. No commitment.

Book a demo